Now live in Uluwatu & wider Bali

You've never handled so much doing nothing.

Tukan takes care of whatever you need in Bali: a leaking roof, a vet for the beach dog, a table for Saturday, your deposit back. Message us on WhatsApp in any language; we find the right local people, agree a fair price up front, and see it through.

  • Free to ask
  • Fast replies
  • Photos when it's done
The pool pump died and guests land SaturdayКондиционер не охлаждает帮我订周六晚上四个人的餐厅

Made S.

AC & cooling · 4.8★

Vetted
WhereVilla Melati, Uluwatu
WhenTomorrow, 9:00am
PriceRp 350,000 · fixed
Approve
Ask a change

Whatever it is, however you say it: one vetted provider, one fixed price, agreed before anyone touches anything.

People message Tukan things like: the pool pump died before guests arrive, an airport pickup for visiting parents, a table for four on Saturday, a vet who does home visits, a deposit to recover from a landlord, a lease to review, in whatever language they speak.

Whatever it is, ask the way you'd ask a friend, in any language.

Job receipts

This is what taken care of looks like.

No star ratings. Receipts: what you asked, what happened, what it cost.

AC & cooling

My AC quote feels like a foreigner price.

Rp 700.000 → Rp 400.000

Checked against 14 similar jobs before we said yes.

T. in Uluwatu

Water heater

Guests land Friday. The water heater died Tuesday.

Fixed Thursday, 09:40

26 hours before check-in. Photos sent.

S. in Bingin

Deposit recovery

Get my deposit back from my old landlord.

Rp 5.000.000 returned

11 days, 34 messages. You sent zero.

L. in Canggu

Renovation

The builder said tomorrow again.

Crew on site Thursday, 08:00

Confirmed twice. Showed once. That's all it takes.

M. in Pecatu

Local intelligence

What does this banjar letter want from me?

Translated and explained

One payment, one date. You were fine.

A. in Uluwatu

In Indonesian

Tell my landlord we're not renewing. He's lovely. It's awkward.

Handled, in Indonesian

Relationship intact. Deposit talk scheduled.

J. in Umalas

“Ask ChatGPT to do any of the above.” It can't.

An LLM knows everything about Bali. It doesn't know anyone in Bali.

Illustrative receipts, drawn from how Tukan actually runs a job. Real ones replace them as jobs close, numbers and all.

How it works

Finding the right person is the hard part. That's the part we do.

  1. 01

    You start it

    Ask for anything

    A repair, a booking, a vet, a battle with your landlord. Say it like you'd say it to a friend: a photo, a voice note, one line, any language. You'll know what it should fairly cost before anyone is contacted.

  2. 02

    We run it

    The right person, a fair price

    We find the right local people, talk to them in their language, chase the ones who go quiet, weed out the ones who won't turn up, and negotiate for you. One offer comes back: who, when, and a fixed price. Nothing moves without your yes.

  3. 03

    You get it done, without doing it

    Followed through to finished

    Confirmed the night before, chased on the day, proof when it's done. If anyone drops out, we line up a replacement at the same agreed price.

An illustration of using Tukan in WhatsApp: you message in your own language, Tukan scopes the job and answers instantly, contacts vetted local providers in theirs, chases the ones who go quiet, and brings back one offer (provider, place, time and a fixed price) which only goes ahead once you approve it.

What we cover

Your whole Bali list, one contact.

It starts with the house. It doesn't stop there.

  • Home & villa
  • Autopilot
  • Medical
  • Transport
  • Pets
  • Events & dining
  • Travel
  • Sourcing
  • Refunds
  • Paperwork
  • In Indonesian

Things people actually send us. Tap one and it's already typed for you:

Don't see it? Just ask. If someone in Bali can do it, Tukan can arrange it.

Built for

Built for villa owners tired of running three group chats to fix one tap, property managers with nine villas and one phone, expats who can't describe a repair in a language they don't speak, and anyone whose deposit once left with the person holding it.

Chat on WhatsAppIf your home is your job, or just your life, this is for you.

Why Tukan

Everyone knows a guy. Nobody has a system.

Other apps hand you a phone number and wish you luck. Tukan stays with you from the first message to the final photo, so the job actually gets done right.

You never chase anyone. Tukan handles both sides.

You and the provider each have your own private chat with Tukan, in your own language. The two of you never message directly. Tukan translates, negotiates and keeps the whole job on track.

You · your language

“The AC isn't cooling.”

Tukan

Provider · their language

“AC tidak dingin.”

Sound familiar?

  • A number from a friend's group chat, who may or may not reply
  • No real price until the job is already half done
  • “On the way” at 9am, silence by noon
  • A deposit paid, then a phone switched off
  • Explaining a pump noise through a translation app

Tukan does this.

  • A vetted provider, with a fixed price locked before anyone starts
  • A fair-market estimate before anyone is even contacted
  • Confirmed the night before, chased on the morning, and a free re-match at the same price if they drop out
  • Nothing committed without your explicit yes
  • You write in your language; we talk to the provider in theirs

Our promise

New in Bali, and standing behind every job

We're just getting started in Uluwatu & wider Bali, so we won't pretend to have a wall of reviews yet. What we can give you is a clear promise, and a process built so we have to keep it.

Founder, Tukan

A fair price, locked before work starts

Agreed up front from a real price index. No overcharging, no surprises halfway through.

Free re-match if a provider drops out

Same scope, same price. We line up another trusted provider within hours.

You approve every binding decision

Nothing is committed in your name without your yes. We arrange; you decide.

Trusted, vetted people only

New providers start capped on small jobs until they've earned their rating.

No app to download

Tukan lives where you already are.

No new app, no account, no password. Tukan is a contact in WhatsApp, the app you already use every day. Message us like you'd message a friend, and the whole job happens in that one thread.

  • Works on the phone you're already holding
  • Photos, voice notes, any language. It all just works.
  • The whole job lives in one familiar thread
9:41

Tukan

online

The gate lock is jammed and guests arrive at 2pm 🔒
On it. A locksmith can be there by 11am. Rp 250,000, fixed. OK?
Yes
Booked. I'll send photos when it's done.

Done · 12:40

Message

FAQ

Questions, answered.

The things people ask before their first repair. Anything else, just ask Tukan in chat.

How much does a repair cost?

You get a fair-market estimate before anyone is contacted. For example, a split-AC service is typically Rp 350–550k and a common plumbing fix Rp 200–450k. Tukan quotes from a real price index, and the price is locked before work starts.

Is it free to use?

Yes. Chatting with Tukan and getting scoped and quoted is free. You'll see the full agreed price before you commit to any work.

What if I'm not happy with the work?

You confirm the job is done before it's closed. If something's off, Tukan steps back in and sorts it, so you're never left arguing with a provider in a language you don't speak.

How do you choose your providers?

Every provider is vetted and rated. New ones start capped on smaller jobs until they've completed several cleanly, so you get people who show up and do the work properly.

What if the provider doesn't show up?

Tukan re-matches another trusted provider at the same agreed price, usually within hours, keeping your scope, price and schedule intact.

Do you handle the language barrier for me?

Completely. You chat in your own language; Tukan speaks with each provider in theirs and polishes every message both ways. Nothing gets lost in translation.

Which areas and jobs do you cover?

We're live in Uluwatu and the wider Bali area. The house is the start: every common trade from AC to construction. People also use Tukan for bookings, transport, vets, paperwork, refund battles, and the conversations they'd rather not have in Indonesian. If someone in Bali can do it, ask.

Start with one broken thing.

Scope the job, agree a fair price, book a vetted provider, and get the photos when it's done. One thread, in the language you already speak.

Start your first repairFree to ask · Serving Uluwatu & wider Bali